Frequently Asked Questions (FAQ)
Do you offer free shipping?
Yes, we cover the shipping costs for every order. So you benefit from free shipping.
How many days do I have to return?
Customers can return products within 30 days of receipt. Please note the return conditions stated on our 'returns' page.
Is the product of good quality?
We work only with trusted suppliers to ensure that all products meet our quality standards.
Not satisfied? Money back.
Can I track my order?
Yes, once your order has been shipped, you will receive an email with a tracking number so you can track your order. Track order
How do I contact Losece?
You can reach us via info@losece.com or via our contact form on the website.
We aim to respond within 24 hours.